Effective Date: 02/21/25

Welcome to Macabre Mystiques & Antiques! By accessing or purchasing from our shop, you agree to the following terms and conditions. Please read them carefully before placing your order.

General Terms:

• By using our website or making a purchase, you confirm that you are at least 18 years old or have permission from a legal guardian.

• We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of our site after updates means you accepts the revised terms.

• We reserve the right to refuse service to anyone at our discretion, including cases of suspected fraud, harassment, or policy violations.

Product Information & Disclaimer:

• Many of our items are handmade, vintage, or antique, meaning natural variations, wear, or distressing may be present. These are not considered defects.

• Products descriptions and photos aim to be as accurate as possible, but colors may vary slightly depending on screen settings.

• All items are sold as-is, and we make no guarantees beyond what is stated in the product listing.

Ordering & Payments:

• All prices are listed in (USD) and are subject to change without notice.

• We accept credit/debit cards.

• Payment must be made in full before an order is processed and shipped.

• Any chargebacks, fraudulent transactions, or payment disputes will be investigated and may result in order cancellation and restriction from future purchases.

Shipping & Delivery:

• Orders are processed with 3-7 business days unless stated otherwise.

• Buyers are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses due to customer error.

Returns, Exchanges, & Cancellations:

• ALL SALES ARE FINAL. We do not accept returns, exchanges, or cancellations.

• If an item(s) arrives damaged due to shipping, see our Returns & Exchanges Policy below for instructions on how to file a claim.

Intellectual Property & Copyright:

• All designs, product photos, and content on this site are the property of Macabre Mystiques & Antiques and may not be copied, reproduced, or used without permission.

• Purchasing an item does not grant the right to reproduce or resell it without consent.

Limitation of Liability:

• Macabre Mystiques & Antiques is not liable for any damages, injuries, or losses resulting from the use of our products. Buyers assume all responsibility for the proper use and care of purchased items.

• We are not responsible for allergic reactions, material sensitivities, or misuse of our products.

Governing Law:

• These terms are governed by the laws of West Virginia, USA. Any disputes will be handled in accordance with those laws.

If you have any questions regarding these Terms of Service, you can contact:

Macabre.mystiques.and.antiques@gmail.com

At Macabre Mystiques & Antiques, we take great care in crafting, curating, and packaging our unique and spooky oddities. Due to the handmade and vintage nature of our items, ALL SALES ARE FINAL.

• We do not accept returns, exchanges, or cancellations after an order has been placed.

• Please review product descriptions, photos, and measurements carefully before completing your order.

• In the rare event that an item arrives damaged due to shipping, please contact us within 48 hours of delivery with photos, and we will work with you to find a resolution.

Thank you for supporting our small business and for giving our curious and enchanting creations a home!

At Macabre Mystiques & Antiques, we take pride in offering eerie finds and handcrafted curiosities that are as unique as they are mysterious. Due to the nature of our items, ALL SALES ARE FINAL— we do not accept returns, exchanges, or cancellations once an order has been placed.

However, we understand that certain circumstances may arise, so please review the details below:

• All Sales Are Final: — Once an order is placed, it cannot be canceled, returned, or exchanged. — We do not accept returns for buyer’s remorse, incorrect item selection, or changes of mind. — Please carefully review product descriptions, measurements, and photos before purchasing. If you have questions, reach out before completing your order.

• Damaged or Defective item(s): — We take great care in packaging our items, but if an order arrives damaged due to shipping, we are happy to assist. Report damage within 48 hours of delivery by emailing us at macabre.mystiques.and.antiques@gmail.com make sure you include clear photos of the damaged item(s) as well as photos of the packaging and shipping label along with your order number in the email. — Depending on the situation, we may offer a replacement (if available), store credit, or assist in filing a claim with the shipping carrier and give you a discount for your next order.

• Incorrect or Missing Items: — If we made a mistake with your order, we sincerely apologize! Please contact us at macabre.mystiques.and.antiques@gmail.com within 48 hours so we can resolve it quickly. make sure to include your order number and photos of the incorrect item(s) received in your email. —If an item is missing from your order, we will verify and send it out promptly.

• Color & Material Variations: — Many of our items are handmade, vintage, or one-of-a-kind meaning: small variations in color, texture, and distressing are normal and part of the charm. — Product photos may appear slightly different depending on screen settings. These variations do not qualify as defects or reasons for return.

• Store Credit & Exceptions: — While all sales are final, we may issue store credit in rare situations at our discretion. This will be handled on a case-by-case basis.

• Lost or Stolen Packages: — Once an order has been shipped, we are not responsible for lost or stolen packages. — If tracking shows the package was delivered but you didn’t receive it, check with your local post office, neighbors, or building management. — If a package is lost in transit, please contact the shipping carrier to file a claim. We can provide assistance where possible, but responsibility ultimately falls on the carrier.

At Macabre Mystiques & Antiques, we want to ensure that our eerie finds and curiosities find their forever home as swiftly as possible. To keep things fair for all customers, we operate under the following policy:

• No Holds: All items are sold on a first-come, first-served basis. We do not hold items.

Thank you for understanding and for supporting our hauntingly unique collection!

Effective Date: 02/21/25

At Macabre Mystiques & Antiques, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

When you visit our shop or place an order, we may collect the following information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details.

• Order Details: Items purchased, transaction history, and order preferences.

• Browsing Information: IP address, browser type, and site usage data through cookies and analytics tools.

We use your information to:

• Process and fulfill your orders.

• Communicate with you about your purchase, shipping updates, and customer support inquiries.

• Improve our website, products, and customer experience.

• Send promotional emails (if you’ve opted in— don’t worry, we won’t spam you!)

• Prevent fraud and ensure secure transactions.

We do NOT sell, trade, or rent your personal data. However, we may share necessary information with:

• Payment Processors & Shipping Providers (e.g., PayPal, USPS, UPS) to complete your order.

• Third-Party Services that help us operate our website, like analytics tools or marketing platforms.

• Legal Authorities if required to comply with laws or protect our business and customers.

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can disable cookies in your browser settings, but this may affect site functionality.

We take precautions to protect your personal information using encryption, secure payment gateways, and industry-standard security measures. However, no online transaction is 100% secure, so please shop with caution.

You have the right to:

• Request access to your personal data

• Correct or update your information

• Opt out of marketing emails at any time

• Request that we delete your data (where legally applicable)

To make a request, contact us at Macabre.mystiques.and.antiques@gmail.com Once your email is submitted, we will get back to you within 24 hours.

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Continued use of our site after changes means you accept the updated policy.

If you have any questions about this Privacy Po9licy, you can reach us at:

macabre.mystiques.and.antiques@gmail.com Once your email is submitted, we will get back with you within 24 hours.